Title: Regional Operations Manager (North)
We have a fantastic opportunity for a Regional Operations Manager to join our National Highways Account – This role will be mobile across our accounts in the North.
The standard hours of work are 37.5 Hours Per Week Monday – Friday
The salary is dependent on experience
Amey delivers total facilities and estate management services, including planned and reactive maintenance works, cleaning, project, and asset management across Highways England’s extensive and growing operational estate.
We work in partnership with our client, Highway England staff, building users and their supply chain partners to ensure the 24/7 service we provide is delivered to the highest standard with minimum impact or disruption to day-to-day operational requirements that keeps one of the busiest road networks in Europe safe for the people and businesses who rely on it every day.
Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you.
What you will do:
· Manage operational performance in accordance with service level agreement
· Excellent planning and organisational skills for programming and managing works and services
· Managing multiple buildings and travelling across the region (16 sites)
· Managing relationships with Customers to achieve high levels of customer satisfaction
· Be the point of escalation in respect of all customer issues.
· Manage budget and review profit and loss for effective delivery within contractual requirements
· Ability to develop and implement policies and operational systems and procedures
· Provide oversight and direction to the employees within your zone by the organisation's policies and procedures
· Manage supply chain to ensure works are carried out on time and in budget
· Ensure compliance with relevant Health and Safety legislation and Amey Health and Safety Management system. Accountability for H&S culture via delivery of toolbox talks, safety bulletins etc
What you will bring:
· NEBOSH or IOSH Qualified
· Holds a full UK Driving Licence
· Educated to Degree level in Facilities Management or equivalent qualifications and experience – Desirable
· Knowledge of the management and provision of Hard & Soft FM services for a multi‐site operation
· Strong people manager with experience with meeting regularly senior clientele
· Strong background in Health and Safety
· Excellent planning and organisational skills for programming and managing works and services
· Excellent IT skills, including the use of CAFM system (Concept Evolution) and Microsoft office
· Good knowledge of statutory compliance requirements
This role will require a BPSS Security Clearance .
Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.
· Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
· Career Growth: Shine in your career with advancement opportunities
· Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
· Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days.
· Pension - Generous pension scheme, with extra contributions from Amey
· Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
· Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
· Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
· Family friendly policies for new parents or if you provide care for a dependant
· Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
About Amey
We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.
Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.
Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today
***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***
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